Confirm the details.
Share a public product page and confirm the product, brand, category, and intended use before starting. Preparing a draft does not use your assessment allowance.
AI PRODUCT DETECTIVE · BY CONVOCOMMERCE
Find out whether AI recommends your product—and what it gets wrong.
Start with a product. Run an assessment directly from ChatGPT through ConvoCommerce to see whether AI models recommend your product, spot pricing or description discrepancies, and get suggested improvements backed by the test results.
Assessments use model API tests. Results can differ from what shoppers see in ChatGPT and other AI apps.
From question to consideration
Example
What’s a good work bag under $100?
This $68 canvas tote is an option for a 13-inch laptop and daily essentials.
FIELDWORK GOODS
The Everyday Tote
Olive · Organic canvas
$68.00
Why it fits: $68 · Fits a 13-inch laptop
Explore the recommendation
The right details give a provider something useful to recommend.
Illustrative conversation · Fictional product
YOUR STORE.
IN THE CONVERSATION. shopify Etsy WooCommerce BigCommerce Custom / Headless
IN THE CONVERSATION. shopify Etsy WooCommerce BigCommerce Custom / Headless
HOW AI PRODUCT DETECTIVE WORKS
Start with one product.
See what the models say.
Run shopping questions across three model APIs. Inspect which answers recommend your product and flag potential pricing or description discrepancies.
Decide what to try next.
Read the source answers and suggested improvements. Failed or unverified tests are excluded from recommendation counts; potential discrepancies need your review.
Each account includes one assessment per month, shared between the website and connected AI clients. Reports remain available for 90 days.
PROBLEMS WE HELP FIX
Help shoppers get
the full picture.
When shoppers ask AI assistants about your products, the answer may be missing current prices, available sizes, or important features. We check the information your store shares and improve what you control.
What you’re seeing
“Shoppers are seeing an outdated price.”
Your product costs $68, but an AI shopping answer still lists it at $85.
What we do about it
- Find where the old price is being published on your pages and in your product feeds.
- Correct the price, fix the update process, and recheck what the provider shows.
What you’re seeing
“Not all our sizes are showing up.”
You sell XS through XXL, but an AI shopping answer only mentions small, medium, and large.
What we do about it
- Check that every size is listed with the right stock status and product link.
- Add missing sizes, correct stock details, and recheck the options shown.
What you’re seeing
“Our best features aren’t coming through.”
Your jacket has a removable hood and waterproof seams, but neither appears in the answer.
What we do about it
- Confirm the features with you and find where they’re missing from your pages and feeds.
- Add the verified features, then test questions shoppers would ask about them.
Examples of issues we investigate across ChatGPT and other AI providers. We fix the product information you control and recheck the results; providers decide when to refresh their data and what to include in an answer.
WANT HELP WITH THE NEXT STEP?
Talk it through.
Then decide on the work.
Understand your store.
Send your store URL and a few priority products. We discuss your goals, how you maintain your catalog, and the issues worth investigating.
You leave with a direction for the next step. This conversation does not include making changes to your store.
Agree the scope. Make the fixes.
If you want us to carry out the work, we agree the deliverables, price, and timeline with you first. Then we configure, update, and test what’s included.
Implementation starts only after you approve the scope and cost. Sending a request does not commit you to a paid project.
Your first reply comes from our team, by email.
ABOUT YOUR INVESTIGATION
You might be wondering.
Does this show my ranking in ChatGPT?
No. AI Product Detective tests recommendations through model APIs. It shows what happened in those tests, with supporting answers. Results can differ from consumer ChatGPT and other AI apps, and do not establish a fixed ranking.
How do I use it in ChatGPT?
Open AI Product Detective in the ChatGPT plugin directory, install it, and connect your ConvoCommerce account. In a new chat, select @AI Product Detective and share a public product page. Confirm the product details before starting an assessment.
Can I use it on the website?
Yes. The website and connected ChatGPT experience use the same ConvoCommerce account, assessment allowance, and private reports. Start with a public product page and confirm the details before running the tests.
Does requesting a consultation commit me to paid work?
No. The consultation is free: a discussion about your store and possible next steps. Any implementation is a separate paid project, with scope, price, and timing agreed before work begins.
Does my store need to be on Shopify or Etsy?
No. We also prepare product feeds and custom checkout integrations for other platforms, including headless stores.
Is ConvoCommerce just for ChatGPT?
We help you prepare for product discovery across AI providers, including ChatGPT, Gemini, Claude, Perplexity, and others. We tailor the approach to each provider’s capabilities and your store’s needs.
Will my products appear in every relevant conversation?
No. Each AI provider decides which products to include. We improve the catalog data and technical readiness that support discovery, but cannot guarantee inclusion, placement, or rankings.
How does checkout availability work?
We assess your store’s eligibility and prepare the integration. Launch depends on platform support, region, and applicable approvals.
Who handles payments?
You remain the merchant of record. Checkout integration is designed to work with your payment service provider.
YOUR FREE CONSULTATION
Tell us about
your store.
Start with a free conversation about your products and what you’d like to improve. Here’s what to expect:
You share the context. Your store, priority products, and the shoppers you want to reach.
We discuss the next step. Your current setup and the issues worth investigating.
You decide whether to proceed. Store changes and technical setup are separate paid work. We agree the scope and price before starting.
Discovery and checkout depend on eligibility and platform support. Inclusion and rankings are not guaranteed.